Silent Hill Townfall medical clinic scales puzzle solution guide

How to Solve the Scales Puzzle in Zoe's Office in Silent Hill Townfall

Quick answer: The scales puzzle in Zoe's office asks you to balance three weights using the clues scattered around the room. You need to place the brass weight on the left pan, the iron weight on the right pan, and leave the center empty. This opens the drawer with the office key.

What you need before starting

Before you can solve the puzzle, make sure you have picked up the three weights hidden in Zoe's office:

• Brass weight – sitting on the windowsill behind the desk.
• Iron weight – inside the filing cabinet on the left side of the room.
• Lead weight – under the rug near the door (you will need to interact with the rug first).

You also need the note titled "Zoe's Inventory" from the desk drawer. It gives the hint you need: "The brass is lighter than the iron, but heavier than the lead."

Step-by-step solution

1. Examine the scales. Walk up to the scales on the desk and press the interact button. This opens the puzzle interface.
2. Place the brass weight on the left pan. The left pan should hold the brass weight.
3. Place the iron weight on the right pan. The right pan should hold the iron weight.
4. Leave the center platform empty. Do not place the lead weight anywhere on the scales.
5. Confirm the arrangement. If done correctly, the scales will balance and the drawer beneath will unlock.

Why this works

The note tells you the brass is heavier than the lead but lighter than the iron. That means the iron is the heaviest of the three, and the lead is the lightest. By putting the brass on the left and the iron on the right, you create a slight imbalance that the scales interpret as the correct configuration based on Zoe's own measurements. The lead weight is a decoy — it is only there to mislead you.

If you place the lead weight on either pan, the scales will not balance and the drawer will stay locked. You can reset the puzzle by pressing the back button and trying again.

What you get

Solving the scales puzzle opens the desk drawer and gives you the office key. You need this key to unlock the door to the back hallway and continue the story. Without it, you cannot progress past Zoe's office.

What happens next

Once you have the office key, leave Zoe's office and head down the hallway to the locked door at the end. Unlock it to reach the records room, where the next major story beat takes place. If you are stuck on the next puzzle, check our guide for the records room filing cabinet.

Source: Silent Hill Townfall guide